IT Service Desk
User Management
Quant offers multiple solutions for managing users in your company. Quant agent can help you handle new employees or close existing ones. It can also help with the entire user account lifecycle including unlocking accounts, granting permits, etc.
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Incident Management
Our agent efficiently manages all incidents from the moment they are reported until resolution. This includes updating tickets, categorizing issues, escalating incidents, and generating detailed reports.
Contact usSoftware/Application Management
Our agent oversees the complete process of managing software and licenses within your organization. This encompasses installation, software provisioning, revoking access, patching existing applications, and escalating issues to the appropriate personnel when necessary.
Contact usHardware Support/Management
Our agent handles hardware requests for items such as laptops, mice, printers, and other peripherals. It also assists with the installation and configuration of desktops, laptops, and mobile devices.
Contact usNetwork Support
Our agent excels at diagnosing and resolving various network issues, including problems with VPNs, Wi-Fi, and open network ports.
Contact usEmail Support
Our agent supports all employees in setting up their email accounts, troubleshooting common issues, recommending effective strategies for recovering deleted emails, and configuring custom out-of-office messages.
Contact usMeeting Management
Our agent acts as a specialized assistant, adept at understanding team schedules. It facilitates scheduling, rescheduling, and canceling meetings while checking individual availability and providing meeting details as needed.
Contact usCloud Management
Our agent is well-versed in managing a company’s cloud infrastructure. It can perform tasks such as provisioning virtual machines, adding resources, and installing additional applications compatible with existing VMs.
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