Case Studies
At Quant, our solutions have transformed the operations of leading companies across various industries. Our innovative AI-driven products have enabled these organizations to streamline processes, enhance customer experiences, and achieve remarkable results. Below are some of the standout examples of how our technology is making a difference.
Leading Global Airline Digital Employee
A major global airline was facing challenges in managing the high volume of customer inquiries, particularly during peak travel seasons. The airline needed a solution that could efficiently handle a diverse range of customer queries, from flight bookings and cancellations to loyalty program inquiries.
World’s Largest Utility’s Digital Employee
One of the world’s largest utility companies was planning to transform its customer care center, especially during peak load of outages and emergencies. The company needed a reliable solution that could provide real-time updates to millions of customers, address their concerns, and reduce the load on human agents.
Global Telco Trade Alliance
A leading global telecommunications alliance, representing several of the largest telco providers worldwide, was seeking to enhance collaboration among its members and significantly improve the experience of its members attending its conferences.
