Healthcare (Payer Services)

Healthcare insurance companies



Member Services

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Quant Agent / Member Services
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Coverage/benefits summary
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Coverage/Benefits query
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Display plan/product features and networks
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Enrollment Assistance
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Wellness programs: preventive measures
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Pharmacy information

Provider Relationship Management

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Quant Agent / Provider Relationship Management
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Network provider search
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Provider reports and observations
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Provider prescriptions support
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Provider operative/pre-op and post-op care

Claims management

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Quant Agent / Claims management
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Coverage/benefits summary
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Coverage/Benefits query
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Display plan/product features and networks
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Enrollment Assistance
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Wellness programs: preventive measures
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Pharmacy information

Billing support

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Quant Agent / Billing support
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Billing query
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Make a payment

Healthcare (Provider Services)

Hospitals and physician groups



Visit registration

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Quant Agent / Visit registration
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Appointment scheduling (and asynchronous reminders)
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Patient registration/onboarding

Continuity of care

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Quant Agent / Continuity of care
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Medication reminders
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Health tips and education
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Continuity of care: follow-up and post-visit care
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Prescription refill requests
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Health/Wellness programs
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Health care FAQ
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Prescription refill requests
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Physician’s assistant diagnostics
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Remote monitoring: Telehealth services

Administrative support

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Quant Agent / Administrative support
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Billing claims
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Insurance pre-authorization
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Claims assistance

Reimbursements

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Quant Agent / Reimbursements
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Create care management summary
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Conditions and associated codes
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EMR generation from transcript/patient conversation

Clinical operations

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Quant Agent / Clinical operations
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Generate post-visit summaries and instructions
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Care coordination amongst multiple providers
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Patient care project management
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